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📍FIND MY WAVA GRILL

Accessibility Statement

Effective Date: February 19, 2026

WAVA GRILL — Dallas, Texas | USA

Welcome to Wava Grill. At Wava Grill, we are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

1. Our Commitment to Accessibility

Wava Grill is committed to ensuring that our website and physical restaurant locations are welcoming and accessible to all members of our community, including individuals with disabilities. We believe that everyone should be able to enjoy our delicious flavors and exceptional service with dignity, independence, and ease. Digital accessibility is an essential part of our mission to innovate and lead in the fast-casual dining industry. We are dedicated to providing a seamless online experience that meets the needs of all our guests, regardless of their physical abilities or the assistive technology they use.

2. Digital Accessibility Standards

Our goal is to provide a website that is as accessible as possible. To achieve this, we aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our technical standard. These guidelines explain how to make web content more accessible for people with disabilities, including those who use screen readers and other assistive devices. Our digital accessibility features include:
  • Keyboard Navigation – Our website is designed to be navigated using only a keyboard, allowing users to browse menus and locations without the need for a mouse.
  • Alt Text for Images – We provide meaningful alternative text for images to ensure that screen reader users can understand the visual content of our site.
  • Color Contrast – Sufficient color contrast between text and background to ensure readability for users with low vision or color blindness.
  • Resizable Text – Text can be resized using browser settings without breaking the layout or losing functionality.
  • Focus Indicators – Clear visual indicators when navigating with a keyboard to help users know which element is active.
  • Accessible Forms – Form fields include labels, instructions, and error messages to assist users in completing reservations and orders.
  • Skip Navigation Links – Options to skip repetitive navigation and jump directly to main content.
We also ensure that our website is compatible with common assistive technologies, including screen readers (such as JAWS, NVDA, and VoiceOver), screen magnifiers, and voice recognition software.

3. Ongoing Efforts and Testing

Accessibility is an ongoing process, not a one-time achievement. We are committed to continuous improvement and regularly review and test our website to identify and address accessibility barriers. Our efforts include:
  • Regular Audits – Conducting periodic accessibility audits using both automated tools and manual testing methods.
  • User Feedback – Actively seeking input from users with disabilities to understand their needs and improve our website based on real-world experiences.
  • Staff Training – Educating our team on accessibility best practices and the importance of inclusive design.
  • Third-Party Evaluation – Working with accessibility consultants and specialists to validate our compliance and identify areas for improvement.
While we strive to meet the highest standards, we recognize that some legacy content or third-party integrations may not yet be fully accessible. We are actively working to remediate these issues.

4. Physical Accessibility at Our Locations

In addition to our digital accessibility efforts, Wava Grill is committed to ensuring that our physical restaurant locations are welcoming and accessible to all guests. Our accessibility features at our Dallas-area locations include:
  • Wheelchair Accessible Entrances – All of our restaurant locations have accessible entrances with ramps or level entry points.
  • Accessible Parking – Designated accessible parking spaces are available near our entrances.
  • Accessible Restrooms – ADA-compliant restrooms are provided at each location.
  • Accessible Seating – Tables and seating areas are designed to accommodate guests using wheelchairs or mobility devices.
  • Accessible Pathways – Clear, unobstructed pathways throughout the dining area for easy navigation.
  • Service Animals – Service animals are always welcome at all Wava Grill locations.
If you have specific accessibility needs or questions about a particular location, please contact us in advance at info@wavagrill.com or +1 (469) 348-4409, and our team will be happy to assist you.

5. Third-Party Content and Services

Our website may include links to third-party platforms, such as online ordering services, delivery apps, social media pages, and reservation systems. While we encourage our partners to maintain accessible platforms, Wava Grill does not control the accessibility of third-party websites or services. If you encounter accessibility barriers on a third-party platform linked from our website, we recommend contacting that provider directly. We are happy to assist you in finding alternative ways to access our services if needed.

6. Alternative Ways to Access Information and Services

We understand that digital accessibility barriers can sometimes prevent users from accessing information or completing tasks online. If you experience difficulty using our website, we offer the following alternative methods:
  • Phone Orders and Reservations – Call us at +1 (469) 348-4409 to place an order, make a reservation, or ask questions about our menu and services.
  • Email Assistance – Contact us at info@wavagrill.com with any questions, requests, or feedback, and our team will respond promptly.
  • In-Person Assistance – Visit any of our Dallas-area locations, and our staff will be happy to assist you with menu information, reservations, or special requests.
Our team is trained to provide friendly, accommodating service to all guests, regardless of how you choose to interact with us.

7. Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies and tools:
  • Screen Readers – JAWS (Job Access With Speech), NVDA (NonVisual Desktop Access), VoiceOver (macOS and iOS), TalkBack (Android), and Narrator (Windows).
  • Screen Magnification Software – ZoomText, MAGic, and built-in operating system magnifiers.
  • Voice Recognition Software – Dragon NaturallySpeaking and other speech-to-text tools.
  • Alternative Input Devices – Keyboard-only navigation, switch devices, and eye-tracking technology.
If you use assistive technology and encounter difficulties on our website, please let us know so we can work to resolve the issue.

8. Feedback and Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website and physical locations. If you encounter an accessibility barrier, have suggestions for improvement, or need assistance accessing any of our services, please contact us. Your input helps us identify areas where we can improve and ensures that we continue to meet the needs of all our guests. When reporting an accessibility issue, please provide as much detail as possible, including:
  • The web page or feature where you encountered the issue.
  • A description of the problem and how it affects your ability to use the website.
  • The assistive technology or browser you were using, if applicable.
We will review your feedback promptly and work to address the issue as quickly as possible. You can expect a response from our team within 2 business days.

9. Compliance and Legal Standards

Wava Grill is committed to complying with applicable accessibility laws and regulations, including:
  • Americans with Disabilities Act (ADA) – We strive to ensure that our physical locations and digital services comply with Title III of the ADA.
  • Section 508 of the Rehabilitation Act – Our website aims to meet Section 508 standards for electronic and information technology accessibility.
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA – We use WCAG 2.1 as our technical standard for digital accessibility.
While we are dedicated to achieving full compliance, we acknowledge that some aspects of our website may not yet meet every guideline. We are actively working to remediate any known issues and improve our overall accessibility.

10. Updates to This Accessibility Statement

This Accessibility Statement may be updated periodically to reflect changes in our website, services, or accessibility practices. When we make significant updates, we will revise the 'Effective Date' at the top of this page. We encourage you to review this statement from time to time to stay informed about our accessibility efforts.

11. Contact Us

If you have questions, concerns, or feedback about the accessibility of our website or restaurant locations, or if you need assistance accessing our services, please reach out to us through any of the following channels: Wava Grill – Accessibility Support Dallas, Texas, USA Website: www.wavagrill.com Email: info@wavagrill.com Phone: +1 (469) 348-4409
Thank you for visiting Wava Grill. We are committed to serving all members of our community with respect, dignity, and excellent hospitality.
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Authentic New York Style Halal Street Food, proudly served across Texas with quality, tradition, and bold flavor.

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Dallas, Texas, USA
+1 (469) 348-4409
info@wavagrill.com

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